Opiniones Tierra Viva Valle Sagrado Urubamba (Spa)

Professional service. Recommended.

Por Maggy Gal

Buen lugar!!

Por Mónica Astete Anaya

Facilities look very fine since this place is newly built, but it was such a bad experience to stay here. They raise/change price everyday, set different prices for the same nights,(my friend and I paid different price for same dates but gave up to talk about this with them because it was impossible to communicate) never remember if they were paid or not(they don?t even put it on system. Make sure you get receipt), all staff say differently about rules and services. And also when checking in, I told the man at reception that my friend was eally sick so she needed some rest asap but he simply didn?t listen to/understand me and stood us up for than 30mins explaining about their massage and sauna and extra coasts for those things. Seemed like none of them has experience working for accommodations. Simply no system. And only one bathroom for a packed up dorm for 8? Just one small common area for all the dorms? I checked out earlier and moved to another place with same price but better service.

Por Jaya Kim

Me cortaron el cabello súper lindo

Por Chaska Lf

Buenisimo servicio

Por Jorge De la cruz ortiz

From the moment we stepped off of the train, we felt special. A hotel employee was waiting to take our bags and help us off of the train. He drove us to the check in desk, where we were greeted with warm towels to wash our hands and a wonderful mint tea. We were escorted to our room in a golf cart and were amazed by the beauty of the property as we were riding. We were thrilled when we walked in to the room to see rose petals laid out on the bed in the shape of a heart. There was a wonderful note from the manager congratulating us on our marriage, and chocolates laid out next to the note. Shortly after we got to the room two employees came by to make sure that everything in the room was suitable. They dropped off extra bottles of water and gave us a note to invite us to relax by the river the next day to watch some of the local wildlife. That night we visited the restaurant and had a wonderful meal, then took advantage of the steam room and the beautiful indoor/outdoor hot tubs. The next day we enjoyed the wonderful breakfast, fed the baby llamas, and relaxed at the property. My wife booked a massage, which she thoroughly enjoyed. We spent the rest of the morning and afternoon at the pool, on our gorgeous terrace, and relaxing by the river to watch the ducks! I could go on and on about how much we enjoyed staying at this property and the beautiful flowers and plants that attract various birds and wildlife. We absolutely loved our stay at the Belmond Rio Sagrado!

Por Tim Ford